Refund policy
At InstantAccess, we sell digital products that are delivered electronically, including ebooks, templates, spreadsheets, trackers, resources, guides, and other downloadable or digital content.
Because digital products can be accessed, downloaded, copied, or saved immediately after purchase, all purchases are generally final and non-refundable once the digital product has been delivered or access has been provided.
1. No Refunds on Digital Products
Due to the nature of digital products, we do not offer refunds, returns, or exchanges for:
- Change of mind
- Accidental purchase
- Incorrect product selection
- Failure to use the product
- Lack of technical knowledge or inability to use the product
- Personal preference or dissatisfaction after accessing the product
- Duplicate purchases made by mistake, unless otherwise required by applicable law
Please review the product description, features, compatibility, and included materials carefully before completing your purchase.
2. Before You Purchase
We encourage you to carefully review the product information provided on our website before purchasing.
If you have any questions about a product, its contents, format, compatibility, or how it works, please contact us before placing your order.
Email: getinstantaccess@gmail.com
We will be happy to clarify your questions before you purchase.
3. Technical Problems or Failure to Receive Your Product
Although purchases are non-refundable, we will assist you if you experience a genuine technical problem with your purchase.
Please contact us if:
- You did not receive your digital product or access details after completing payment.
- Your download link is not working.
- The file is corrupted or technically defective.
- You purchased a product but cannot access the promised files because of a technical issue on our side.
- You were charged more than once for the same order.
Please email us at getinstantaccess@gmail.com with your order details and a description of the issue.
Where appropriate, we may provide a replacement file, a new download link, corrected access, or another reasonable solution.
4. Incorrect or Missing Product
If the product delivered to you is materially different from the product described on the product page, or if an advertised component is missing, please contact us at:
We will review the issue and, where appropriate, provide the missing material, corrected product, or another appropriate remedy.
5. Duplicate Payments
If you believe you have been charged more than once for the same purchase, please contact us at getinstantaccess@gmail.com with the relevant order or payment information.
After verification, an eligible duplicate transaction may be refunded.
6. International Customers
InstantAccess may sell digital products to customers in India and other countries.
Our general no-refund policy applies to digital products after delivery or access. However, nothing in this policy is intended to exclude, restrict, or override any consumer rights or remedies that cannot legally be excluded under the laws applicable to your purchase.
Where local law provides a mandatory right to a refund, cancellation, withdrawal, replacement, or other remedy, those legal rights will continue to apply.
For certain jurisdictions, additional requirements may apply to digital content, including obtaining appropriate consent before immediate delivery or access begins.
7. Refund Requests
If you believe your situation qualifies for a refund or other remedy under applicable law, please contact us:
Email: getinstantaccess@gmail.com
Please include:
- Your name
- Order number
- Email address used for the purchase
- Product purchased
- Reason for your request
- Relevant screenshots or other supporting information, if applicable
We will review your request and respond as soon as reasonably possible.
8. Contact Us
If you have any questions regarding this Refund Policy or your purchase, please contact:
InstantAccess
Email: getinstantaccess@gmail.com